The back office for HVAC companies in Ontario

Don't let the back office bleed into your dreams.

Your techs run the jobs. We run what piles up after five: furnace quotes nobody chased, plans about to lapse, the no-heat call that went to voicemail and the agency report nobody reads.

Book your free Leak ReportSee what we take off your plate

Free. Thirty minutes on a screen share. You keep the numbers either way.

A cork board buried in an HVAC shop's paperwork: a Meta Ads report with the cost per lead circled at $73.41, unopened mail from the CRA, a phone bill final notice, a supplier invoice stamped past due, a callback work order marked no charge, a week calendar with a recital crossed out, two parking tickets, a missed-call log and a Monday to-do list.
Illustration, not a customer's board.

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Quotes nobody chased

Every open estimate from the last 12 months gets followed up by phone, and by text where the anti-spam rules allow, until the homeowner says yes or no. Quotes stop dying in the CRM.

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Plans that quietly lapse

Maintenance plans get renewed before they lapse, while the homeowner still thinks of you as their HVAC company.

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Leads nobody called back

Every new lead gets a reply within 60 seconds once texting from your number is approved. A missed call at 9:40 pm gets a text back before they ring the next company.

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An agency report you cannot check

Your marketing agency sends a report. We hold it up against the jobs that actually booked and tell you what the money bought.

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A Monday that starts clear

One page every Monday morning: the whole business at a glance, and the three things that need you, not the office.

A dark kitchen table buried in paperwork and sticky notes, a phone lit beside it.

9 pm. The follow‑up nobody owns lands on you.

The same table in warm morning sun, nearly clear.

Morning. Someone owns it.

Illustration, not a customer photo.

What changes

Handled.

The no-heat call at 9:40 pm. The furnace quote that went cold three weeks ago. The plan that expires Friday. Every one of them has an owner now, and it isn't you.

NO-HEAT CALL, 9:40 PM
FURNACE QUOTE, DAY 23
MAINTENANCE PLAN, DUE FRI
AGENCY REPORT
CALLBACK PROMISED TUESDAY
Sample

Inside your business

What we run for you

One operator inside your business, on your side of every conversation, working your hours.

We work inside your CRM. If you run on Jobber, ServiceTitan, Housecall Pro or a quote book, we set up a CRM in your company's name, bring in your open quotes and plans, and it stays yours. We don't run ads or take a cut of your ad spend. We manage whoever does.

Your operator
A named person who works your hours, texts as your office, and chases what nobody owns.
Lead response
Every lead gets a reply in 60 seconds once texting from your number is approved. Missed calls are texted back.
Estimate revival
Every open quote from the last 12 months gets worked.
Renewal engine
Plans renewed before they lapse.
Paperwork desk
Enbridge rebate forms and invoice reminders, ready for your sign-off. Back Office and up.
Your agency, managed
We check what they report against the jobs that actually booked.
Automations built for you
Two a month on Office Manager. Unlimited on Back Office and Command Center, one at a time.
Monday brief
Your whole business on one page, with three things worth your time.

Three ways to start

Canadian dollars. Month to month. No long contract.

Office Manager

1 to 4 techs

A shared operator four hours every business day: lead replies, quote follow-up, renewals, your agency check and the Monday brief.

CA$1,500per month

Book your free Leak Report

Command Center

13+ techs

Two operator seats, an assistant your techs can text for prices and warranty lookups, and a quarterly business review.

CA$4,500per month

Book your free Leak Report

How it starts

Start with a free Leak Report

Thirty minutes on a screen share. We count three numbers with you: the dollars sitting in open quotes, the plans due or lapsed, and how long a new lead waits for a reply. You keep the numbers whether or not you work with us.

Book your free Leak Report

No lock-in

  • Month to month. Cancel any month.
  • You own everything. Keep your site, CRM, data and logins.
  • You see your numbers first, with a free Leak Report.

Questions owners ask

Something else? Ask it on the call, or write to hello@helviongroup.com.

What does an HVAC back office service do?

It takes the follow-up that falls between your techs and your phone. We reply to new leads, chase open estimates, renew maintenance plans, check your agency's numbers and send you a Monday brief. We work inside your CRM, as your office. No CRM yet? We set one up in your company's name, and it stays yours.

Do you work with HVAC companies outside Toronto?

Yes. We work remotely, so HVAC companies anywhere in Ontario can use Helvion, from the GTA to Ottawa, Hamilton, London and beyond.

Are you a marketing agency?

No. We don't run ads or take a cut of your ad spend. If you already pay an agency, we check what it reports against the jobs that booked, and we manage the relationship for you.

What does it cost?

CA$1,500 a month for 1 to 4 techs, CA$2,500 for 5 to 12 and CA$4,500 for 13 or more. Month to month, no long contract.

Who will I actually deal with?

Helvion's founder runs your Leak Report and your kickoff. After that you get one named operator who works during your business hours, texts and calls as your office, and answers to the founder.

How fast does it start?

Within the first week: a kickoff call, then we bring in your open quotes and plans and the calls start. Texting from your own number starts once the phone carriers approve it, which usually takes one to three weeks.

Will texting my customers get me in trouble?

We work inside Canada's anti-spam rules. We only text people who bought from you or asked you for a quote recently, every text names your company and lets them opt out, and anyone who says stop is never texted again.

What happens to my data if I cancel?

It stays yours. You own your site, CRM, data and logins, and you can cancel any month.

A brick house at dusk, a white van in the drive and the dining room window lit warm.

Home for dinner.

The office keeps running after you leave the job. Start by seeing what it costs you now.

Book your free Leak ReportOr call (647) 361-9595