J-03 For HVAC companies in Ontario
A reply to every HVAC lead in 60 seconds
A homeowner with no heat calls the first company. If nobody answers, they call the second.
Illustration, not a customer photo.
Why it slips
Leads arrive while your techs are in basements and your office is on the other line. A missed call at 9:40 pm is a job that goes to whoever texts back first.
- Missed call6:41 pm
- Sorry we missed you. Is this about a repair or a quote?Sent 0:52 later
- Repair. No heat upstairs.6:44 pm
What we do
- Every new lead gets a reply within 60 seconds once texting from your number is approved.
- Missed calls get a text back, so the homeowner knows a person is on it.
- Your operator picks up the conversation and books the job on your calendar.
- Nothing waits for the morning, and nothing gets lost in a voicemail box.
Leads you already paid for get answered while they are still looking. The 60-second reply is delivered by automations your operator sets up and watches.
60-second lead response
Questions owners ask
Something else? Ask it on the call, or write to hello@helviongroup.com.
Is this an answering service?
No. An answering service takes a message. We reply, follow up and book, inside your CRM, as your office.
Does it work after hours?
Yes. The 60-second reply and missed-call text back run around the clock once texting from your number is approved.
Home for dinner.
The office keeps running after you leave the job. Start by seeing what it costs you now.